Safety Tips

Your safety and security on CareFind.net

At CareFind.net, we’re committed to helping you access our services in a safe and secure environment.

On this page, you can learn more about some of the most common internet security threats, what you can do to protect yourself, and what we do to ensure your details remain secure.

Common security threats

Money laundering

Work seekers are an increasingly common target for money laundering scam emails. Typically, these emails concern a job offer and the sender may claim to have found your details on a job site such as CareFind.net.

Money laundering scams usually have five key stages:

  • the work seeker responds to a fake email job offer
  • the work seeker is asked for their bank details
  • a cheque is paid into the work seeker’s bank account
  • the work seeker is instructed to transfer a portion of the funds into another account (often via a money transfer service, such as Western Union or Moneygram) and keep the remainder as their payment
  • Once the work seeker has transferred the money, the cheque bounces and the victim is left with the debt

Falling victim to a money laundering scam is not only distressing, it can also affect credit ratings and bring victims under suspicion of criminal activity.

However, there are a number of tell-tale signs to look out for to help you spot a potential money laundering scam:

  • Are you being offered an opportunity that sounds too good to be true? Usually, when something sounds too good to be true, you should immediately exercise extreme caution as it could very well be a scam.
  • Is the salary offered realistic? Usually, the fake jobs being offered in this type of scam offer an unrealistically high salary.
  • Are you being asked for bank details? Money laundering scammers will ask you for your bank details. You should never give these out to a person or company that you don’t completely trust.
  • Have you had personal contact with the person? In most money laundering scams, communication will be carried out entirely over email and/or instant messaging, with no telephone or face to face contact.
  • Are there spelling and grammar mistakes in the email? Money laundering scam emails often originate from outside the UK and spelling and grammar mistakes are common.

If you’re suspicious of any email you receive, please contact us immediately so that we can investigate the matter.

Phishing

Phishing emails are an increasingly common method used to try and gain access to personal details in order to carry out fraud or identity theft.

Typically, a phishing email will claim to have been sent by a reputable organisation and ask that you respond to the email with your username and/or password or that you enter your sign in details over a ‘secure’ connection.

Whilst phishing emails can seem very professional, there are usually a number of clues to alert you to the fraudulent nature of the emails. When reading an email claiming to be sent from CareFind.net, you should always keep the following questions in mind:

  • Are you being asked to provide your password? CareFind.net will never ask you to provide your password in response to an email or phone call.
  • Are there spelling and grammar mistakes in the email? Phishing emails often originate from outside the UK and spelling and grammar mistakes are common.
  • Are you being asked to download something? If you don’t recognize a file, don’t download it. All CareFind.net account details are stored online, so we’ll never ask you to download anything to use the service.
  • Are you being threatened with losing access to your account? Phishing emails sometimes make it seem like you’ll lose access to your account unless you download something or provide your sign in details. CareFind.net will never ask you to do anything like this in order to keep your account open.

If you’re suspicious of any email you receive from CareFind.net, please contact us immediately.

Spoofing

Spoofing occurs when a criminal creates an exact copy of a website in order to make a fraudulent company look legitimate. A spoofed website will usually look exactly the same as the website of a legitimate company, but with a slightly different web address (e.g., ‘.biz’ instead of ‘.com’ or ‘.co.uk’). If you’re suspicious of any website you’re directed to as a result of your dealings with CareFind.net, please contact us and we’ll investigate.

Identity theft

Identity theft occurs when an individual steals personal details from someone else, and uses the information to fraudulently impersonate that individual. Victims of identity theft often find that their details are used to open bank accounts and obtain credit in their name.

Identity theft can only take place where a criminal has been able to gain access to enough personal details to create false documents in another person’s name. In order to avoid becoming a victim of identity theft:

  • never give out sensitive personal information such as your bank details, date of birth, National Insurance number or a copy of your passport in relation to an email
  • look out for spelling and grammar mistakes in emails you receive
  • never give out your sign in details in response to an email

If you suspect that you’ve been a victim of identity theft, you should contact the police as soon as possible.

What you can do to protect yourself

Account security

Online security risks can be minimised simply by ensuring that your password is always kept secure. We recommend you follow the password security advice below:

  • always use a password which is personal and does not contain your name, email address or the word ‘password’
  • ensure your password contains both letters and numbers
  • never give your password out to anyone – we will never ask you for your password
  • change your password at least once every three months
  • take a moment to memorise your password so you don’t need to write it down
  • try and use a different password for each different website you use

CV security

Uploading your CV to CareFind.net is an important part of the job seeking process, and could help find a great job. It’s important you provide enough information on your CV for recruiters or potential employers to contact you.

However, in order to ensure your security online, you should never include any of the following in your CV:

  • National Insurance number
  • driving license number
  • bank details
  • credit card details
  • passwords
  • date of birth

General advice

It’s always important to be mindful of your security and safety online. Here are our top 10 tips to stay safe while online:

  • If it looks too good to be true, it probably is. Be wary of offers for jobs paying a high salary or that seem too good to be true.
  • Never provide personal details when looking for a job. There’s no need for a recruiter to request your bank details before you’ve been through the interview process and been offered a role.
  • Never agree to process funds through your personal bank account on behalf of a company. Any legitimate company will have corporate accounts, so would never ask you to do this.
  • Never provide your personal details over a non-secure connection. If you’re being asked to enter sign in details, look for the “https://” at the beginning of the website address – note the “s” after the “http”. “http://” connections (without the “s”) are not secure and cannot be trusted with your personal information.
  • Don’t put personal information on your CV. Recruiters don’t need to see your date of birth or NI number on your CV.
  • Look out for bad spelling and grammar. Email scams often originate from outside the UK so may not contain perfect English.
  • Never provide your username and password in an email purporting to be from CareFind.net We’ll never ask you to provide this information in an email.
  • Be wary of recruiters who have made no personal contact. It’s very unlikely that a recruiter would offer you a job without a telephone and/or face to face interview.
  • Keep your password secure and up-to-date. Passwords should be changed at least once every three months and shouldn’t contain your name, email address or the word ‘password’.
  • If in doubt, report it. If you’re suspicious about any contact you receive related to CareFind.net, please contact us and we will investigate the matter.

If you think you have been the victim of online fraud, we recommend you report it to the police immediately!